New devices like the VVX500 and Spectra Link phones have only ever shipped with 4.x UCS releases, while older devices like Sound Point IP phones may still have previous 3.x SIP releases on them.
In order to utilize Lync integration a This process can be used on any of the Polycom SIP Phones which support 4.x software today (Sound Point IP, Sound Station IP, VVX, and Spectra Link models).
Here we explain how you can programmatically determine whether the version of WUA that is running on the computer meets your needs, that is, whether the version is the latest or at least current enough.
You can call the IWindows Update Agent Info:: Get Info method to get current version info about WUA, but you can't determine if that version is the latest.
If you are looking for updates, Support has ended for Office 2003.
To use the newest features and get the most up-to-date security updates, we recommend you get the latest version of Office.
For example the recent 4.1 release is only providing Lync-specific features so devices currently used with other SIP platforms (.e.g Broadsoft, Avaya, Nortel, etc) should not install this update and should remain on 4.0 software for now.
For this reason it may be necessary to download the available software package for the 4.1 release and then create a custom distribution server to point the devices to.
This process allows the device to be manually pointed to a Polycom hosted web server distribution point on the Internet to download and install new firmware packages from.
If you see an error message while trying to update your device wirelessly, learn what to do.
If you need more space for a wireless update, you can update using i Tunes or delete content manually from your device.
This only applies to devices which are already running at least version 4.0.0 of the UCS firmware.
In previous versions (Polycom SIP software 3.x or earlier) this manual process was not available.